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1 September 2021

SAP C4C dynamic visit planning

SAP has been teasing us the last couple of releases with BETA availability but now it’s in General Availability as...

Marius van Ravenstein

1 September 2021

SAP C4C dynamic visit planning

SAP has been teasing us the last couple of releases with BETA availability but now it’s in General Availability as...

Did you know about these cool new SAP...

SAP just released their 2108 version of SAP Cloud for Customer, bringing a lot of great new features to the...

Joost Goudriaan

Did you know about these cool new SAP C4C add-ons!

SAP just released their 2108 version of SAP Cloud for Customer, bringing a lot of great new features to the...

How far is too far when customizing existing...

We all know this feeling when you use an application, and a specific feature isn’t there. Or the default behavior...

Nico Beers

How far is too far when customizing existing behavior?

We all know this feeling when you use an application, and a specific feature isn’t there. Or the default behavior...

Operational Stability: solving the black box effect with...

Recently a customer escalated an integration issue in which was noted “I know that something goes wrong, but I do...

Bram Keijers

Operational Stability: solving the black box effect with customer engagement

Recently a customer escalated an integration issue in which was noted “I know that something goes wrong, but I do...

SAP intends to take Qualtrics public through IPO:...

Here I am again, blogging about the XM (Experience Management) platform of Qualtrics. In November 2018, it was announced that...

Thijs den Dikken

SAP intends to take Qualtrics public through IPO: what is...

Here I am again, blogging about the XM (Experience Management) platform of Qualtrics. In November 2018, it was announced that...

What’s new in SAP Cloud for Customer 2108...

The third SAP Cloud for Customer release of this year is coming; many people are enjoying the holiday period and...

Marco Meijs

What’s new in SAP Cloud for Customer 2108 Release

The third SAP Cloud for Customer release of this year is coming; many people are enjoying the holiday period and...

C4C reports based on FSM checklists, yes you...

Within Field Service Management, there are awesome tools available to create checklists. These checklists (or smartforms), can easily be pushed to...

Jasper Cremers

C4C reports based on FSM checklists, yes you can!

Within Field Service Management, there are awesome tools available to create checklists. These checklists (or smartforms), can easily be pushed to...

Healthy Data Flows with SAP Event Mesh

Healthy Data Flows are more than just using developer guidelines. They are also about putting the right components together to...

Guido Koopmann

Healthy Data Flows with SAP Event Mesh

Healthy Data Flows are more than just using developer guidelines. They are also about putting the right components together to...

Everybody experiences an optimization differently. How to get...

As a business process owner or manager you might be very excited about the (project)board approval to implement a certain...

Jop Vening

Everybody experiences an optimization differently. How to get the best...

As a business process owner or manager you might be very excited about the (project)board approval to implement a certain...

Business Process Modelling

Introduction Proper documentation of processes, including clear and concise flows is meant to provide a common understanding of the way...

Jeroen Zuijderwijk

Business Process Modelling

Introduction Proper documentation of processes, including clear and concise flows is meant to provide a common understanding of the way...

Make sure your customers feel valued

It sounds easy: make your customers feel valued. But how do you actually do that and why is it so...

Sjoerd Schobbers

Make sure your customers feel valued

It sounds easy: make your customers feel valued. But how do you actually do that and why is it so...

Change from outdated to new

Outdated B2B digital platforms underperformed before COVID-19, but visibility wasn’t great. The effects of new or changing customer behavior and...

Brendan Korten

Change from outdated to new

Outdated B2B digital platforms underperformed before COVID-19, but visibility wasn’t great. The effects of new or changing customer behavior and...

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Pieter Rijlaarsdam

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