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23 March 2011

Changing the Work Area Title of an overview...

In the CRM Webclient, every overview page you call has a caption in the header. This caption gives you information...

Pieter Rijlaarsdam

23 March 2011

Changing the Work Area Title of an overview page

In the CRM Webclient, every overview page you call has a caption in the header. This caption gives you information...

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16 March 2011

Webclient UI enhancements: Testing with the standard coding

What if you are facing issues in an enhanced component, but you are not sure if this is a problem...

Pieter Rijlaarsdam

16 March 2011

Webclient UI enhancements: Testing with the standard coding

What if you are facing issues in an enhanced component, but you are not sure if this is a problem...

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9 March 2011

Save objects in the memory using the BDC...

In the Interaction Center Webclient, a mechanism called Business Data Context (a.k.a. BDC) is used. Don’t let them confuse you…...

Pieter Rijlaarsdam

9 March 2011

Save objects in the memory using the BDC (Business Data...

In the Interaction Center Webclient, a mechanism called Business Data Context (a.k.a. BDC) is used. Don’t let them confuse you…...

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2 March 2011

Performance of the Agent Inbox: Change the Evaluation...

In the agent inbox, when searching for items of a “my groups”, SAP CRM automatically decides to not only search...

Pieter Rijlaarsdam

2 March 2011

Performance of the Agent Inbox: Change the Evaluation Path of...

In the agent inbox, when searching for items of a “my groups”, SAP CRM automatically decides to not only search...

Lees Meer

23 February 2011

Making changes in the transaction launcher customizing

If you want to change the system or the BOR object to be called using the transaction launcher customizing, you...

Pieter Rijlaarsdam

23 February 2011

Making changes in the transaction launcher customizing

If you want to change the system or the BOR object to be called using the transaction launcher customizing, you...

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16 February 2011

Enhanced IC Webclient Alerts

In some of the previous blogs, I explained how you can implement IDI to add for instance automatic navigation, context-based...

Pieter Rijlaarsdam

16 February 2011

Enhanced IC Webclient Alerts

In some of the previous blogs, I explained how you can implement IDI to add for instance automatic navigation, context-based...

Lees Meer

9 February 2011

Testing SWO1 objects and conditions

When working with actions, you may need complex schedule- and startconditions. When customizing these conditions, it can be very handy...

Pieter Rijlaarsdam

9 February 2011

Testing SWO1 objects and conditions

When working with actions, you may need complex schedule- and startconditions. When customizing these conditions, it can be very handy...

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2 February 2011

Creating your own Action Methods

As mentioned in one of the previous posts, you can customize actions to be triggered in transactions, based on the...

Pieter Rijlaarsdam

2 February 2011

Creating your own Action Methods

As mentioned in one of the previous posts, you can customize actions to be triggered in transactions, based on the...

Lees Meer

26 January 2011

Adding attributes to a BOR Object

As mentioned in the previous post, actions can be scheduled according to schedule conditions and started according to start conditions....

Pieter Rijlaarsdam

26 January 2011

Adding attributes to a BOR Object

As mentioned in the previous post, actions can be scheduled according to schedule conditions and started according to start conditions....

Lees Meer

19 January 2011

Actions in Transactions

Actions in SAP CRM are a way to add functionality to objects. Most used are actions in transactions. You would...

Pieter Rijlaarsdam

19 January 2011

Actions in Transactions

Actions in SAP CRM are a way to add functionality to objects. Most used are actions in transactions. You would...

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12 January 2011

Debugging the CRM Webclient

There are several ways to start debugging the CRM webclient. 1. Setting a breakpoint in the coding (i.e. in a...

Pieter Rijlaarsdam

12 January 2011

Debugging the CRM Webclient

There are several ways to start debugging the CRM webclient. 1. Setting a breakpoint in the coding (i.e. in a...

Lees Meer

5 January 2011

Extending the Business Object Repository

When calling transactions using the ITS, you might run into the limitations of the Business Object Repository. The available objects...

Pieter Rijlaarsdam

5 January 2011

Extending the Business Object Repository

When calling transactions using the ITS, you might run into the limitations of the Business Object Repository. The available objects...

Lees Meer

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