We put improved customer experience within reach
What is your customer’s experience upon contact with your organisation? When opening a newsletter, for example, or when contacting customer service, or browsing the online shop. Does that experience correspond with what you intend? Or would you like to have the proper tools at hand for having that experience align better with your customer’s needs? Then we are the right partner for you.
A partner active for more than 20 years in the areas of Customer Experience and Commerce. An experienced team. The owners, the driving force behind Acorel, are aligned in their entrepreneurship and drive. Things can and must improve for both customers and employees. And that is exactly what Acorel stands for.
At Acorel, we put improved customer experience within reach. Experience that aligns closely with the needs of both your organisation and your customers.
SAP Customer Experience partner
We are experts in the area of SAP Customer Experience. We provide the software and take care of its implementation. We also support you in the translation of your strategy into operations. And we encourage optimal use of the implemented software.
We do all of this with a team of dedicated professionals. Professionals with differing sets of expertise and knowledge of the challenges in your sector. Professionals who inspire you to look further than just the beaten path. In order to deliver exactly what you need to achieve the desired result. Or even to exceed this.
What motivates us? Making organisations demonstrably more successful. Every single day.
On a journey together
Your objectives and ambitions for customer experience are the point of departure for the collaboration. By listening and by participating proactively in discussions, we chart the proper course for your organisation.
Improving continuouslyAt the start of the collaboration, we create a roadmap for setting out in the direction you desire. During our collaboration, we evaluate continuously both within our own team and with your team. We make improvements measurable. Make course corrections as necessary. And we don’t stop until we have reached the goals set. We improve customer experience with every new step we take.
We let you excelThis grows in step with what is feasible for the organisation, aligned with your ambitions. We guide your organisation toward the desired objective step-by-step. With the intention of exceeding this objective. So that you continuously achieve optimum results from your customer experience.
Tangible business results with services from Acorel
Technology changes customer behaviour and your opportunities to increase efficiency. Would you like to transform insights into your customers’ needs into sustainable profits and excellent customer experience?
We believe in successful projects and even more in successful customers. The implementation of SAP software must take place within a given project plan, scope and budget to make you more successful.
We believe in healthy data flows. We therefore reduce data complexity to improve operational stability. This makes processes more flexible and makes room for more rapid innovation.
The success of an SAP Customer Experience implementation is truly determined only after the Go-live moment. That’s why we think it’s important to continue supporting organisations, also after Go-live.