Want to exceed your customers’ expectations by responding to their needs at any moment and via any channel? Discover the unique combination of SAP Commerce Cloud and an implementation of Acorel as a partner for Customer Experience.
Run multiple business models simultaneously
Take advantage from a single digital commerce platform with which you can sell to consumers (B2C), organisations (B2B), or even indirectly to distributors or resellers (B2B2C).
Optimal product assortments
Customers increasingly find new ways to orientate themselves via new channels. Also, via channels over which you have no direct control. Provide them with accurate product data and the optimal product assortments anywhere.
Go beyond your customers’ expectations
Customers are becoming more demanding. Provide them the possibility to easily order online. Personalize each touchpoint of your customer journey and increase your online sales.
Acorel Trend Report: How can the Dutch non-food wholesale sector stay relevant?
Customer expectations in the non-food wholesale segment have increased enormously. Acorel did research, looking at the topics that are important in this market. Themes that arose from this research include personalisation, business intelligence, omni-channel and product data management.
Curious about how this industry copes with these topics? And would you like to have more inspiration about how this industry predicts the future? Download our trend report!
Be relevant to your target group at any moment with SAP Commerce Cloud
SAP Commerce Cloud is an extensive digital commerce platform giving you complete control of product content management (PCM), webshop, personalisation and order management. Align your products and services completely with your sector or target group.
Use the standard capabilities to integrate your platform with other SAP solutions for marketing, sales and service. This way, you benefit from every opportunity to provide customers an ultimate experience.
Implement SAP Commerce Cloud in just a few weeks!
Wholesalers have complex product information needs in order to offer the right assortment to their customers through all sales channels. Wholesalers used to do physical business, but now e-commerce and customer portals are increasingly important. The crux is to offer a personalized customer experience on every channel.
With our Commerce Wholesale Accelerator we offer a solution for wholesalers. This gives you everything you need to maximize the return on your digital sales channels. With SAP Commerce Cloud you can see results within 16 weeks!
Accurate product information
Customers and employees trust on the right product data anytime. Presenting the right product data increases efficiency, reduces your product returns, and stimulates your online sales due to better findability. PIM is part of our SAP Commerce Cloud solution, so you do not need to integrate your data with e-commerce!
E-commerce for B2B and B2C
SAP Commerce Cloud supports all business models simultaneously. It offers an end-to-end customer experience for your B2B, B2C and B2B2C customer journey. You easily innovate each required business model of your organisation so that you can continuously meet the expectations of your customer!
While separating your back office and front office from each other within e-commerce, you can meet the changing demands of your customers with speed, without affecting your system’s architecture.
Personalisation & Omnichannel
SAP Commerce Cloud offers many possibilities to personalise your customer journeys to create unique moments online, independent of the channel they prefer. It improved your average order value and conversation rates online.
Discover our SAP Commerce Cloud blogs
Your customers expect smooth and seamless experiences when they purchase from you. But how do you meet those expectations and how do you ensure customer loyalty? And which role can SAP Commerce Cloud play in achieving that goal?
At Acorel, we know how you can leave an indelible impression on your customers using a digital commerce platform. We like to share that knowledge in our blogs! Read them to find out how you can offer a consistent experience, anywhere, anytime and on any device, using SAP Commerce Cloud.
TABS Holland has decided to use one system for collecting, publishing and maintaining product information for all its subsidiaries. The seamless integration between SAP Commerce and SAP ECC is essential.
At Acorel, we put improved customer experience within reach. Experience that aligns closely with the needs of both your organisation and your customers.
We are experts in the area of SAP Customer Experience. We provide the software and take care of its implementation. We also support you in the translation of your strategy into operations. And we encourage optimal use of the implemented software.
We do all of this with a team of dedicated professionals. Professionals with differing sets of expertise and knowledge of the challenges in your sector. Professionals who inspire you to look further than just the beaten path. In order to deliver exactly what you need to achieve the desired result. Or even to exceed this.
What motivates us? Making organisations demonstrably more successful. Every single day.