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Higher conversion rates and effective campaigns with SAP Marketing Cloud

Create up-to-date customer profiles to improve your customer experience and gain better insight into your performance.
Read the report

Gain insights from a single overview of your customers and offer personalised experiences during the entire customer journey. Create the experience that customers expect by recognising them and according to marketing activities to which they have agreed. Discover the unique power of SAP Marketing Cloud in combination with an implementation of Acorel as a partner for Customer Experience.

Insight into the customer journey

Make customer behaviour clear in real time, such as customer communications on social media about your product, service or brand.

A single and complete customer profile

Create golden records reflecting the most valuable data from every moment of interaction with your customers.

Goal-oriented campaigns

Approach your customers with goal-oriented campaigns in the right way, with the right content and at the right moment.

Whitepaper: ‘Executive Perspective on the modern customer’

Learn how marketing managers at leading brands deal with trends arising among customers in the report ‘How Customers are Changing and How Marketers Should Respond’.
How customers are changing and how marketers should respond

Get to know your customer better with SAP Marketing Cloud

Marketing automation helps you to serve relevant segments with the right content on the basis of customer insights. It gives you more insight in various customer segments and helps to the target them with relevance. By deploying this optimally, you can improve your marketing ROI through higher rates of conversion.

Easily add context to all your marketing efforts thanks to the seamless integration with SAP and non-SAP systems. Follow up on leads by integrating with SAP Sales Cloud or approach customers effectively based on their click behaviour in the webshop via SAP Commerce Cloud. You benefit from every opportunity to provide customers an ultimate experience.

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Discover our SAP Marketing Cloud blogs

SAP Marketing Cloud (previously SAP Hybris Marketing Cloud) offers an extensive set of marketing tools you can use to turn leads and activities into sales. Read our blog to find out which scenarios are often used when performing Lead Management.

At Acorel, we know how you can leave an indelible impression on your customers using a marketing solution. We like to share our knowledge in our blogs! Read them to find out how you can offer a personal experience, anywhere and anytime, using SAP Marketing Cloud.

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Implement SAP Marketing Cloud in just a few weeks!

With this package, you as a marketer have all the tools at your fingertips for a complete marketing process. It ensures that you can easily manage and enrich your customer profiles. You take this with you to segment your customers and then provide them with personalized marketing campaigns. Finally, you analyze each result for an optimal ROI.

Discover how you can get started with SAP Marketing Cloud in 8 or 12 weeks with the Marketing Accelerator. The Marketing Accelerator is a SAP qualified partner package solution.

Tangible business results with services from Acorel

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Transformation
Services

Technology changes customer behaviour and your opportunities to increase efficiency. Would you like to transform insights into your customers’ needs into sustainable profits and excellent customer experience?

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Implementation
Services

We believe in successful projects and even more in successful customers. The implementation of SAP software must take place within a given project plan, scope and budget to make you more successful.

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Integration
Services

We believe in healthy data flows. We therefore reduce data complexity to improve operational stability. This makes processes more flexible and makes room for more rapid innovation.

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Managed
Services

The success of an SAP Customer Experience implementation is truly determined only after the Go-live moment. That’s why we think it’s important to continue supporting organisations, also after Go-live.

NHL improves the experience of fans

Learn about how the National Hockey League (NHL) improved the experience and involvement of millions of ice hockey fans worldwide using SAP’s Marketing Cloud.
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Why Acorel

At Acorel, we put improved customer experience within reach. Experience that aligns closely with the needs of both your organisation and your customers.

We are experts in the area of SAP Customer Experience. We provide the software and take care of its implementation. We also support you in the translation of your strategy into operations. And we encourage optimal use of the implemented software.

We do all of this with a team of dedicated professionals. Professionals with differing sets of expertise and knowledge of the challenges in your sector. Professionals who inspire you to look further than just the beaten path. In order to deliver exactly what you need to achieve the desired result. Or even to exceed this.

What motivates us? Making organisations demonstrably more successful. Every single day.

Our solutions

Sales

Really get to know your customer and use the power of actual insights to recognise sales opportunities immediately.

Service

Provide your customers with personal service during the entire customer journey and always keep your promises.

Marketing

Gain insight into your customers’ preferences, emotions and challenges and provide them with the ultimate experience.

Commerce

Offer all your customers a clear and personalised shopping experience through every touch point – both online and offline.

Want to know more? Get in touch!

Mark Kilsdonk

Solution Advisor Customer Experience

Thijs den Dikken

Business Development Manager

+31 6 134 06 182 thijs.den.dikken@acorel.nl

Marius van Ravenstein

Solution Advisor Customer Experience