Acorel
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360° Account Dashboard in SAP Cloud for Customer

Add-on for SAP Cloud for Customer for a single complete overview with relevant customer information.

Why?

Combine a customer’s sales, financial and activity information into a single overview without wasting your valuable time.

For whom?

For sales and service employees who work with SAP Cloud for Customer, and who want to understand their customers’ needs even better.

What?

An interactive dashboard focused on the information needs of sales and service employees. Dive deeper into your customers’ needs and learn how you can generate more sales.

Account Dashboard SAP Cloud for Customer

Complete insight with one single dashboard in SAP Cloud for Customer

This add-on allows sales and service employees to spend far less time on collecting and analysing customer related information. This saves them time while preparing for customer appointements. Also, they are better able to discover new sales opportunities and to help customers.

Get started with the Acorel add-on and improve your SAP Cloud for Customer environment for an even better customer experience!

Complete and interactive dashboard

As a sales or service employee, you want to gain more insight in the intensions of your customer. This is possible only if you have the right information. But information about orders, invoices, targets and complaints must often be pulled from various systems. It can be difficult to analyze all data at once in the same place.

That is history! With Acorel’s Account 360 Dashboard, you have all relevant customer information in a single complete overview. The add-on was built on SAP’s Cloud Platform technology and was developed on the basis of best practices in order to help your organisation accelerate the adoption of SAP Cloud for Customer.

1

COMPLETE OVERVIEW – combine all relevant information from customers in SAP Cloud for Customer and other systems in order to obtain a 360° view.

2

INTERACTIVE – navigate through the relevant data easily on any device and benefit from the extensive capabilities for analyzing information in detail.

3

ARRIVE PREPARED – save valuable time and improve the quality of discussions with customers using a dashboard that gives you the right information at a glance.

Licence

Acorel’s Account 360 Dashboard is developed on the SAP Cloud Platform.

  • A simple tool for a 360° view of your customer.
  • The Acorel Account 360 Dasboard pulls your customer information from various sources in order to display this on all your devices in a single screen.
  • The solution is improved continuously so that it develops along with your future needs and requirements.
  • Our helpdesk assists you with incidents, questions and change requests.

Implementation

The price of the implementation depends on the number of reports required in the dashboard. This can vary for each organisation.

Condition: data is available in SAP Cloud for Customer (upload via Excel or linked via external applications).

Acorel provides implementation on-site or remote.

What can you expect from Acorel?

Acorel developed the Acorel Account 360 Dashboard on the basis of knowledge and experience with SAP Cloud for Customer and in collaboration with various sales and service organisations. The dashboard can be configured in accordance with your organisation’s desires and requirements. It will be periodically maintained.

Why Acorel?

At Acorel, we put improved customer experience within reach. Experience that aligns closely with the needs of both your organisation and your customers.

We are experts in the area of SAP Customer Experience. We provide the software and take care of its implementation. We also support you in the translation of your strategy into operations. And we encourage optimal use of the implemented software.

We do all of this with a team of dedicated professionals. Professionals with differing sets of expertise and knowledge of the challenges in your sector. Professionals who inspire you to look further than just the beaten path. In order to deliver exactly what you need to achieve the desired result. Or even to exceed this.

What motivates us? Making organisations demonstrably more successful. Every single day.