After choosing a new or additional SAP Customer Experience solution, the next step – implementing the software – is crucial. Your desire is to utilize the new solution quickly and easily, with as few risks as possible to the organisation’s current situation. But also on time and within budget, and with a clear project plan. You want a partner at your side who understands you, and who has the experience and knowledge of the trinity “people, process and technology” approach to make the implementation run successfully. A partner who designs the journey together with you to achieve the desired results. A successful implementation is an essential component for getting the most out of your software at all times.
We put a better customer experience within reach. And we would like to meet you.
A successful SAP Customer Experience implementation with Acorel
Once you have made the decision to improve your customer experience by working with an SAP Customer Experience solution, you want to have this system working as quickly and smoothly as possible. The ultimate goal is to support your customers better and exceeding their expectations. What does such an implementation mean to your organisation? How do you make sure that new technology actually improves customer experience? How do you get buy-in from your employees into this change? And how does this fit into your company’s strategy?
Acorel has developed its own methodology for this: Acorel Activate. This is an integral end-to-end approach toward improved customer experience. With this approach, we build a connection between the business and technology.
We do so by looking at your objectives. What do you want to achieve? Why? And how can this be measured? We are the partner who helps you discover the journey to improved customer experience step-by-step. We help you to translate your needs into innovation and improvement.
How we put improved customer experience within reach
We are your guide
By listening and participating proactively in discussions, we start the implementation by designing the journey together. We create a roadmap, evaluate together, and make course corrections if necessary. With our implementation services, we take you through the entire process of adapting the software to your own organisation step-by-step.
Objective and result as the starting point
Of course, the implementation process is important. But we consider the objective and the result you wish to achieve even more important. Therefore, we focus on your goals continuously throughout the implementation, together with you.
Team of dedicated professionals
It occurs that an implementation runs differently than was planned. After all, practice is sometimes messier than theory. We are characterised by never giving up. We keep going until the result has been achieved, even beyond working hours.
Discover our approach: Acorel Activate
Check out our e-book and learn more about our approach how we help you to make your digital transformation a reality!
We are the partner who helps you to discover the journey to improve customer experience step-by-step. Our approach aims at reinforcing the joint distinctive power of the “people, process and technology” trinity. We are successful only once your organisation can offer the optimal customer experience.
Leaseweb selects SAP Sales Cloud and Acorel as implementation partner. Leaseweb is the first Dutch Cloud Service Provider to work with the SAP Sales Cloud system for their CRM.
Want to know more about us? We’re glad to help.
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At Acorel, we put improved customer experience within reach. Experience that aligns closely with the needs of both your organisation and your customers.
We are experts in the area of SAP Customer Experience. We provide the software and take care of its implementation. We also support you in the translation of your strategy into operations. And we encourage optimal use of the implemented software.
We do all of this with a team of dedicated professionals. Professionals with differing sets of expertise and knowledge of the challenges in your sector. Professionals who inspire you to look further than just the beaten path. In order to deliver exactly what you need to achieve the desired result. Or even to exceed this.
What motivates us? Making organisations demonstrably more successful. Every single day.