Conversational AI 'Ask Jeeves'
Why?
Update and gather customer related information in SAP Cloud for Customer easier using our voice add-on.
For whom?
For sales and service employees who want to record their most recent information in SAP Cloud for Customer after their customer meetings.
What?
Acorel Conversational AI ‘Ask Jeeves’ is an add-on for SAP Cloud for Customer to record customer related information in an accessible and easy way.
Voice add-on for SAP Cloud for Customer
As a sales representative or field service technician, you visit customers every day. You want to record all of the relevant information you obtain in your CRM. Usually, you register this information during the day or in your own time.
Using Conversational Artificial Intelligence technology, Acorel’s Conversation AI ‘Ask Jeeves’ helps you communicate with SAP Cloud for Customer to record the most recent customer information easier and faster, even while on the road.
Always up-to-date
For the best customer experience, you need sales and service employees to record customer information that contributes to your complete view on the customer. But how can you optimally facilitate information registration by your employees? With the latest development from Acorel: ‘Ask Jeeves Conversational AI’.
With our add-on, sales and service employees can communicate with SAP Cloud for Customer via Conversational Artificial Intelligence. Ask a question, give an order, change a lead into an opportunity, or register a new contact. Ask Jeeves lowers the barrier for updating customer information in your CRM. This way, you always have the most recent customer information.
SIMPLICITY – talk to Acorel’s Conversational AI ‘Ask Jeeves’ and record customer-related information quickly and easily in SAP Cloud for Customer.
Licence
Acorel Conversational AI works on the existing SAP Cloud for Customer platform.
- A simple tool for registering customer information in SAP Cloud for Customer and keeping CRM up-to-date.
- The solution is improved continuously so that it develops along with your future needs and requirements.
- Our helpdesk assists you with incidents, questions and change requests.
Implementation
Acorel provides implementation on-site or remote.
You will get a four-hour training from Acorel specialists.
What can you expect from Acorel?
Acorel developed the Conversational AI ‘Ask Jeeves’ on the basis of knowledge and experience with SAP Cloud for Customer and after a study among customers. Conversational AI is easy to use and was developed for the existing SAP Sales Cloud platform. It will be periodically maintained.
Why Acorel?
At Acorel, we put improved customer experience within reach. Experience that aligns closely with the needs of both your organisation and your customers.
We are experts in the area of SAP Customer Experience. We provide the software and take care of its implementation. We also support you in the translation of your strategy into operations. And we encourage optimal use of the implemented software.
We do all of this with a team of dedicated professionals. Professionals with differing sets of expertise and knowledge of the challenges in your sector. Professionals who inspire you to look further than just the beaten path. In order to deliver exactly what you need to achieve the desired result. Or even to exceed this.
What motivates us? Making organisations demonstrably more successful. Every single day.