A personalized online experience with SAP Commerce Cloud
Want to exceed your customers’ expectations by responding to their needs at any moment and via any channel? Discover the unique combination of SAP Commerce Cloud and an implementation with Acorel as a partner for Customer Experience.
Embrace multiple business models
Take advantage from a single digital commerce platform with which you can sell to consumers (B2C), organisations (B2B), or even indirectly to distributors or resellers (B2B2C).
Optimal product presentation
Customers increasingly find new ways to orientate themselves via new channels. Also via channels over which you have no direct control. How can you make sure your products are always presented optimally?
Satisfy customer requirements
Customers are becoming more and more demanding. Enable your customers to order quickly and securely via any channel. Provide the best online experiences by personalising offerings, promotions and prices.
Acorel Trend Report: How can the Dutch non-food wholesale sector stay relevant?
Customer expectations in the non-food wholesale segment have increased enormously. Acorel did research, looking at the topics that are important in this market. Themes that arose from this research include personalisation, business intelligence, omni-channel and product data management.
Curious about how this industry copes with these topics? And would you like to have more inspiration about how this industry predicts the future? Download our trend report!
Be relevant to your target group at any moment with SAP Commerce Cloud
SAP Commerce Cloud is an extensive digital commerce platform giving you complete control of product content management (PCM), webshop, personalisation and order management. Align your products and services completely with your sector or target group.
Use the standard capabilities to integrate your platform with other SAP solutions for marketing, sales and service. This way, you benefit from every opportunity to provide customers an ultimate experience.
Discover our SAP Commerce Cloud blogs
Your customers expect smooth and seamless experiences when they purchase from you. But how do you meet those expectations and how do you ensure customer loyalty? And which role can SAP Commerce Cloud play in achieving that goal?
At Acorel, we know how you can leave an indelible impression on your customers using a digital commerce platform. We like to share that knowledge in our blogs! Read them to find out how you can offer a consistent experience, anywhere, anytime and on any device, using SAP Commerce Cloud.
Implement SAP Commerce Cloud in just a few weeks!
Wholesalers have complex product information needs in order to offer the right assortment to their customers through all sales channels. Wholesalers used to do physical business, but now e-commerce and customer portals are increasingly important. The crux is to offer a personalized customer experience on every channel.
With our Commerce Wholesale Accelerator we offer a solution for wholesalers. This gives you everything you need to maximize the return on your digital sales channels. With SAP Commerce Cloud you can see results within 16 weeks!
Tangible business results with services from Acorel
Business Consultancy
Technology changes customer behaviour and your opportunities to increase efficiency. Would you like to transform insights into your customers’ needs into sustainable profits and excellent customer experience?
SAP Implementation
We believe in successful projects and even more in successful customers. The implementation of SAP software must take place within a given project plan, scope and budget to make you more successful.
Integration
We believe in healthy data flows. We therefore reduce data complexity to improve operational stability. This makes processes more flexible and makes room for more rapid innovation.
SAP Support
The success of an SAP Customer Experience implementation is truly determined only after the Go-live moment. That’s why we think it’s important to continue supporting organisations, also after Go-live.
Product data management at Intergamma
Consumers increasingly study their choices online. For this reason, complete and proper product specifications are vitally important. That is why we designed and set up the product management system for Intergamma.
TABS Holland opts for SAP Commerce
TABS Holland decided to implement a single system for collecting, publishing and maintaining product information for all its affiliates. They chose SAP PCM. An important factor in this choice was the seamless integration with SAP Commerce and SAP ECC.
Warmteservice launches an omni-channel strategy
After the implementation of a complete omni-channel strategy, the optimisation of product information and the introduction of various advisory tools, it was time for a new front-end improving user experience.
Why Acorel
At Acorel, we put improved customer experience within reach. Experience that aligns closely with the needs of both your organisation and your customers.
We are experts in the area of SAP Customer Experience. We provide the software and take care of its implementation. We also support you in the translation of your strategy into operations. And we encourage optimal use of the implemented software.
We do all of this with a team of dedicated professionals. Professionals with differing sets of expertise and knowledge of the challenges in your sector. Professionals who inspire you to look further than just the beaten path. In order to deliver exactly what you need to achieve the desired result. Or even to exceed this.
What motivates us? Making organisations demonstrably more successful. Every single day.
Our solutions
Sales
Really get to know your customer and use the power of actual insights to recognise sales opportunities immediately.
Service
Provide your customers with personal service during the entire customer journey and always keep your promises.
Marketing
Drive conversions, order frequency and order value through the power of personalized omni-channel campaigns.
Commerce
Offer all your customers a clear and personalised shopping experience through every touch point – both online and offline.